EXCELLENT  
    
 Based on 52 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Shelley Robison 
 
2024-09-25
 
 
 Trustindex verifies that the original source of the review is Google. 
The Pinnacle has really been a saving grace for my mom and I during one of the most difficult times in our lives. The staff have been amazing! Everyone takes such great care of my Dad and really keep us updated on how his days are. He is in the memory care unit and everyone is so kind and comforting. We appreciate all the special care they give to my Dad.
  
 
  
 
 
 
  
 
 
 Greg Brown 
 
2024-09-23
 
 
 Trustindex verifies that the original source of the review is Google. 
The Pinnacle of Southaven feels warm and welcoming.   When you walk in the door, you are greeted with smiles from staff and residents alike.
  
 
  
 
 
 
  
 
 
 Rebecca Tutor 
 
2024-09-23
 
 
 Trustindex verifies that the original source of the review is Google. 
My Mom has been in Memory Care almost 2 1/2 years. The facility is clean and modern. The residents enjoy the food served.  The resident doctor,  Dr. Scott, is  awesome.  Activities are done with residents on a daily basis to keep them alert and active. Family events are organized often. The staff are kind and caring to residents and family.  My Mom is doing well here. I do miss a few care givers that left for better paying jobs (understandable). They were also wonderful!
  
 
  
 
 
 
  
 
 
 tuesday hill 
 
2024-09-21
 
 
 Trustindex verifies that the original source of the review is Google. 
Pinnacle of Southaven will have you completely  impressed with their professionalism and customer service, the ambiance is very inviting and comfortable.
  
 
  
 
 
 
  
 
 
 Lauren Caskey 
 
2024-09-20
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff are very friendly and helpful. I love the home-like atmosphere in the memory care section. I would highly recommend.
  
 
  
 
 
 
  
 
 
 Chris Reeder Young 
 
2024-09-20
 
 
 Trustindex verifies that the original source of the review is Google. 
Finding an assisted living facility for your loved one can be hard, but the leadership and healthcare team at The Pinnacle of Southaven made the process feel like we were coming HOME.

I felt so welcomed and so safe with my loved one moving in. I was so worried about her struggling as her dementia got worse, but I feel a sense of peace knowing how transparently and compassionately the Pinnacle communicates about her daily life needs and when we need to adjust so she is as happy and thriving as she can be.

I know that the food is yummy and nutritious and that the activities are diverse, engaging, and FUN. All of my loved ones' needs are met with thoroughness and KINDNESS, and I feel like part of the Pinnacle family too. I trust every nurse and every resident assistant there.

I would select the Pinnacle of Southaven for anyone in my family, including myself one day. I can attest that they exceed expectations for the part of life that can be the most challenging stage for families who are caring for their aging loved one. Follow them on Facebook to see posts about activities and happy smiles!
  
 
  
 
 
 
  
 
 
 Tracy A. Scott, FNP-C 
 
2024-09-20
 
 
 Trustindex verifies that the original source of the review is Google. 
I can’t say enough great things about The Pinnacle of Southaven! I enjoy taking care of the elderly and working with assisted living, memory care, respite care and nursing home facilities comes along with providing care to this population of patients. From the moment I stepped through the front doors at The Pinnacle, the warm and welcoming atmosphere was apparent. The staff is incredibly attentive and genuinely cares about the residents. They go above and beyond to ensure everyone feels at home.

The facilities are clean, modern, and beautifully designed, creating a comfortable and safe living environment. The residents enjoy friendships whether it be partaking in a variety of activities and social events or dining together and enjoying delicious, chef-prepared nutritious meals.

I have witnessed the staff treat both patients and their family members with kindness and respect. They make time to listen. They are compassionate with the care provided. Patients are healthier and happier when they receive care such as this. I can honestly say working with staff and caring for the patients at The Pinnacle of Southaven has been a true blessing!
  
 
  
 
 
 
  
 
 
 Hope smith 
 
2024-09-20
 
 
 Trustindex verifies that the original source of the review is Google. 
One big family!!! Residents are loved and spoiled. Jorja, Julie, Alexis all work hard to make everyday fun. Great place to work as well. I love my job!